Warranty period: 1 year

Failure response time: In case of system failure, respond within 1 hour and propose corresponding solutions Within 24 hours, the service provided by technicians is in place.

1、Within the warranty period, all faults caused by manufacturing quality shall be repaired or replaced by our company free of charge. The parts shall be guaranteed for another year from the date of replacement. Failure caused by human error, neglect of maintenance, replacement of wearing parts and force majeure is not covered by the warranty Our company still provides timely technical services for this purpose. Our company guarantees to make effective response within one hour after receiving your company's written notice of failure within the warranty period, and to send technicians to the site within 12 hours to timely solve the technical consultation and services during the use of the equipment.

2. Out of the warranty period: our company guarantees to provide lifelong maintenance for your company Maintenance service: provide spare parts and spare parts to your company at the cost price agreed in the contract, and guarantee delivery within one week after receiving your order. Provide spare parts and consumables at cost price: for daily maintenance, minor repair, medium repair, major repair and emergency repair during the use of the equipment, only labor and material costs will be charged. At the same time, your company's operating and technical personnel can participate in our technical improvement training courses.

3. During the use of the equipment, we can provide technical services in a timely manner as long as your company needs technical support.